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aaaaaaaaaaaaaaaaaaa AI ERP Software for DTH Subscriber Management System | In Centre Solutions

One Platform. Total Control. Infinite Intelligence

A cutting-edge, AI-fueled subscriber management ecosystem designed for operators managing vast subscriber bases across diverse geographies. It automates billing, accelerates service provisioning, enhances field performance, and ensures flawless DTH service continuity. This unified platform brings together the full spectrum of DTH operations subscriber lifecycle management, intelligent package configuration, payment automation, CRM handling, field collections, distribution workflows, and command-level analytics. Built for elite DTH operators, MSOs, LCOs, and IPTV/Hybrid providers, it empowers organizations to deliver exceptional customer experiences at massive scale.

DTH Subscriber Management System

“A Platform That Scales With Your Vision.”

A next-generation AI platform enabling DTH operators to deliver seamless service, accuracy, and operational excellence.

Subscriber Lifecycle Management (SLM)

  • Digital CAF (Customer Application Form) with KYC
  • Document verification (ID proof, address proof, biometric optional)
  • STB, Smart Card (VC), Pairing & Multi-device support
  • Subscriber grouping (family / commercial accounts)
  • Activation, suspension, disconnection & reconnection control
  • Auto-expiry, retention & win-back workflows
  • This module ensures every subscriber is managed with precision, compliance, and complete visibility.

Automated Billing & Invoicing Engine

  • Prepaid & Postpaid billing cycles
  • Automated invoice creation (PDF, email, WhatsApp, portal)
  • Tax engine (GST/VAT/Multi-country support)
  • Promotional billing, free periods, grace days
  • Rating engine for pay-per-view (PPV) & event-based pricing
  • Auto-renewal logic & advance renewal options
  • Ensures revenue accuracy, regulatory compliance, and faster billing operations.

Package, Channel & Bouquet

  • A-la-carte channel configuration
  • Broadcaster bouquets (Star, Zee, Sony, Sun etc.)
  • Regional language packages
  • Add-on packs, value-added services & VAS bundles
  • Multi-tier pricing (SD/HD/4K)
  • Seasonal, promotional & festival pack creation
  • Optimizes ARPU and ensures customers receive customized channel experiences.
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CAS/DRM Integration & Real-Time Service Provisioning

  • Instant activation/deactivation through CAS, DRM & middleware APIs
  • Activate / deactivate base pack
  • Add/remove add-ons
  • Pair/unpair STB & VC
  • Suspend/reactivate subscriber
  • Push notifications & global commands
  • Multi-CAS support (Conax, Nagra, Irdeto, Verimatrix, etc.)
  • Enables second-level precision with near-zero delay in service provisioning
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Payment Gateway, Wallet & Recharge Ecosystem

  • Enables seamless online & offline payments for subscribers and partners
  • Online payment gateways (UPI/Card/Net Banking/Mobile Money)
  • Retailer recharge & top-up system
  • Operator wallet with balance management
  • Auto-reconciliation engine
  • Payment notifications & receipts
  • Offline recharge coupons & scratch cards
  • Supports fast, secure & multi-channel revenue collection
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CRM & Ticketing / Complaint Management

  • A powerful customer support workflow engine
  • Complaint logging (Call centre / App / Portal)
  • SLA-based ticket routing
  • Technician assignment
  • Escalation levels & auto-reminders
  • Customer communication via SMS / Email / WhatsApp
  • Complaint categories (Signal issue, STB fault, billing issue, etc.)
  • Reduces churn by delivering faster, structured issue resolution
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Field Force Management & Technician App

  • Mobile-first module for installations, service calls & field collections
  • Technician GPS tracking
  • Installation booking & fulfilment
  • Work order assignment
  • On-site payment collection
  • STB installation/repair visit closing
  • Photo proof, notes upload, customer signature
  • Daily route & performance tracking
  • Increases productivity, reduces travel time & improves customer experience
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Distributor, LCO & Retailer Management Portal

  • A three-tier ecosystem for business partners
  • Wallet-based recharge system
  • Subscriber activation / renewal
  • Dealer commission calculation
  • Inventory issuance to LCO & retailer
  • Payment history & outstanding tracking
  • Real-time operator notifications
  • Strengthens the distributor/dealer ecosystem & accelerates on-ground sales
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Revenue Management & AI-Powered Fraud Detection

  • Ensures revenue protection & fraud minimization
  • Multi-level revenue reports
  • STB misuse alerts (illegal swaps, cloning attempts)
  • Unusual pattern detection
  • Under-recharging & delayed payment forecasting
  • ARPU & subscriber segmentation
  • Geo-usage mismatch detection
  • AI ensures transparency and prevents revenue leakage
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Inventory, STB & Asset Tracking

  • End-to-end hardware lifecycle management
  • STB, VC, remote, LNB, dish, cables & accessories
  • Serial number / MAC number tracking
  • Distributor → Retailer → Technician → Subscriber movement
  • Repair, DOA, swap & replacement cycle
  • Reverse logistics handling
  • Warehouse & sub-inventory structure
  • Prevents equipment theft, loss, misuse & improves asset auditability
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Payment Intelligence & Churn Prediction

  • AI-driven analytics for customer retention
  • Recharge behavior modelling
  • Probability-based churn scoring
  • Auto-retention suggestions
  • Customer segmentation (High-value vs Low-value)
  • Predictive revenue graphs
  • Improves retention and increases long-term profitability
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Communication Engine

  • Expiry reminders
  • Recharge confirmations
  • Channel/Package change notifications
  • Installation/technician updates
  • Promotional offers
  • Regulatory alerts
  • Ensures timely communication & increases customer engagement.
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Finance, Accounts & Ledger Integration

  • Auto-ledger posting
  • AR/AP management
  • Distributor commission settlement
  • Revenue vs cost analytics
  • Tax reporting & compliance
  • Multi-level revenue reports
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Regulatory Compliance & Reporting

  • TRAI-compliant reporting
  • GTA and LCO agreement compliance
  • Audit logs (user, STB, package, payments)
  • Data retention and KYC standards
  • AI-driven analytics for customer retention
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Business Intelligence (BI) & Analytics Dashboard

  • Active vs expired subscribers
  • Daily recharge trends
  • Region-wise subscriber distribution
  • Technician performance
  • Inventory usage analytics
  • Revenue forecasting
  • Operational KPIs
  • Provides complete visibility & management control

Our Paycable SMS Development Process

Understanding

Gather all the information about your business.

Analysis

Analyze all the data and group them.

Proposal

Provide a fixed-cost proposal for your project.

Recommend/
Development

We recommend the right process to implement Odoo specific to your business.

QA Testing

QA testing, user testing & beta testing.

Go Live

We provide ongoing support & maintenance.

Why choose IN Centre Solutions SMS for DTH services?

Choosing the right Subscriber Management System is the difference between smooth broadcasting and operational chaos. In Centre Solutions delivers a future-ready, AI-driven SMS platform built specifically to meet the complexity, scale, and reliability requirements of modern DTH operators.

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